I came back. Nothing had changed.
After 15 years away from the hobby, I came back to hi-fi audio during the pandemic. I expected the online experience to be better. Easier. Clearer. It wasn't. The same confusion. The same uncertainty. The same feeling of never quite knowing if you're making the right choice.
So I started asking why.
For the last five years, I've been studying how the hi-fi audio industry actually works online. Listening to consumers, dealers, distributors, manufacturers, reviewers. Mapping the friction. Understanding where the system breaks down and why.
Not to talk about it. To fix it.
Georg S. Kuklick • Founder & CEO
Annelie Sattler • Digital Transformation Expert @ Accenture
Been there. Done that.
Alpha Romeo, Allianz Insurance, Amway, Autoscout24, Bank of America, Barmer Health Insurance, BlackRock, Canada Life Insurance, Coop Swiss, DAK Insurance, Deutsche Bahn, Deutsche Bank, E.ON Energy, Fiat, HUGO BOSS, ING Bank, Johnson&Johnson, Joop, JP Morgan Chase Bank, Leica, Marriott Hotels, MDR TV, Men's Health, MetLife Insurance, Mister Spex, MunichRe Insurance, Nestlé, Government of New York City, Peugeot, Porsche, Red Bull, Rewe Group, Roché, Siemens, Stern Magazine, T-Mobile, Techniker Health Insurance, Thonet, Viva/MTV, Vanguard, Vodafone, Government of Washington D.C., Weider, Yello Energy.